{"id":4113,"date":"2019-10-15T05:46:47","date_gmt":"2019-10-15T03:46:47","guid":{"rendered":"https:\/\/softwaredesign.aero\/index.php\/a-community-to-fly-high-2\/"},"modified":"2023-02-21T13:08:08","modified_gmt":"2023-02-21T12:08:08","slug":"techinical-support","status":"publish","type":"page","link":"https:\/\/softwaredesign.aero\/index.php\/techinical-support\/","title":{"rendered":"TECHNICAL SUPPORT"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4113\" class=\"elementor elementor-4113\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-94421a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"94421a4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-04613ed\" data-id=\"04613ed\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-adb8630 elementor-widget elementor-widget-image\" data-id=\"adb8630\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"216\" height=\"96\" src=\"https:\/\/softwaredesign.aero\/wp-content\/uploads\/2020\/06\/logo_Software_Design_spa_logo.png\" class=\"attachment-full size-full wp-image-814\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-936ac22 elementor-hidden-tablet elementor-hidden-phone\" data-id=\"936ac22\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f5e97f8 elementor-widget elementor-widget-text-editor\" data-id=\"f5e97f8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"http:\/\/www.sita.aero\"><img decoding=\"async\" class=\"size-full wp-image-866 alignright\" src=\"https:\/\/softwaredesign.aero\/wp-content\/uploads\/2020\/06\/sita_company_home_page.png\" alt=\"\" width=\"112\" height=\"14\" \/><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90fc13b elementor-nav-menu__align-justify elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-widget elementor-widget-nav-menu\" data-id=\"90fc13b\" data-element_type=\"widget\" data-settings=\"{&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;&quot;},&quot;layout&quot;:&quot;horizontal&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-90fc13b\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-444\"><a href=\"https:\/\/softwaredesign.aero\/\" title=\"\t\t\t\t\t\t\" class=\"elementor-item\">HOME<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1371\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/airport-operations\/\" class=\"elementor-item\">AIRPORT OPERATIONS<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10152\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/aosnice-framework\/\" class=\"elementor-sub-item\">AOSNICE FRAMEWORK<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4298\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/staff-planning-ramp-manaagement\/\" class=\"elementor-sub-item\">STAFF PLANNING &#038; RAMP MANAGEMENT<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4299\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/resource-brain-human-resources\/\" class=\"elementor-sub-item\">RESOURCE BRAIN HUMAN RESOURCES<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4300\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/resource-tracer\/\" class=\"elementor-sub-item\">RESOURCE TRACER<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4302\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/airport-facilities-planning\/\" class=\"elementor-sub-item\">AIRPORT FACILITIES PLANNING<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4303\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/resource-brain-fixed-resources\/\" class=\"elementor-sub-item\">RESOURCE BRAIN FIXED RESOURCES<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4306\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/collaborative-flight-management\/\" class=\"elementor-sub-item\">COLLABORATIVE FLIGHT MANAGEMENT<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4310\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/airport-traffic-manager\/\" class=\"elementor-sub-item\">AIRPORT TRAFFIC MANAGER<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4311\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/ramp-monitor\/\" class=\"elementor-sub-item\">RAMP MONITOR<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4312\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/xmessage\/\" class=\"elementor-sub-item\">XMESSAGE<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4307\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/cdm-orchestrator\/\" class=\"elementor-sub-item\">CDM Orchestrator<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4309\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/skyslot\/\" class=\"elementor-sub-item\">SKYSLOT<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4313\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/multichannel-information-services\/\" class=\"elementor-sub-item\">MULTICHANNEL INFORMATION SERVICES<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4314\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/find\/\" class=\"elementor-sub-item\">FIND<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4315\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/flywindows\/\" class=\"elementor-sub-item\">FLYWINDOW<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4316\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/notes-manager\/\" class=\"elementor-sub-item\">NOTES MANAGER<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4317\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/airportvoice\/\" class=\"elementor-sub-item\">AIRPORTVOICE<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9216\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/energymanager\/\" class=\"elementor-sub-item\">ENERGY MANAGER<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4318\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/digital-safety-security\/\" class=\"elementor-sub-item\">DIGITAL SAFETY &#038; SECURITY<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4319\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/digieyes\/\" class=\"elementor-sub-item\">DigiEyes<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4320\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/sca\/\" class=\"elementor-sub-item\">S.C.A.<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4321\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/pbm\/\" class=\"elementor-sub-item\">PBM<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4322\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/site-controller\/\" class=\"elementor-sub-item\">SITE CONTROLLER<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4323\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/security-supervisor\/\" class=\"elementor-sub-item\">SECURITY SUPERVISOR<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4325\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/airportflow\/\" class=\"elementor-sub-item\">AIRPORTFLOW<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4324\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/airport-flow-the-complete-solution-2\/\" class=\"elementor-sub-item\">AIRPORT FLOW<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4326\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/aircom-2\/\" class=\"elementor-sub-item\">STAFFUP<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1237\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/airport-business-intelligence\/\" class=\"elementor-sub-item\">AIRPORT BUSINESS INTELLIGENCE<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4297\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/prodotto-abi\/\" class=\"elementor-sub-item\">ABI<\/a><\/li>\n\t<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1167\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/non-aeronautical-business\/\" class=\"elementor-item\">NON AERONAUTICAL BUSINESS<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10197\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/aosnice-framework-nab\/\" class=\"elementor-sub-item\">AOSNICE FRAMEWORK NAB<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4327\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/sales-support-system\/\" class=\"elementor-sub-item\">SALES SUPPORT SYSTEM<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4328\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/shopview\/\" class=\"elementor-sub-item\">SHOP VIEW<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4329\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/parking-discount-engine\/\" class=\"elementor-sub-item\">PARKING DISCOUNT ENGINE<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4330\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/ancillary-service-totem\/\" class=\"elementor-sub-item\">ANCILLARY SERVICE TOTEM<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4331\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/fly-commerce\/\" class=\"elementor-sub-item\">FLYCOMMERCE<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4332\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/passenger-assistance-system\/\" class=\"elementor-sub-item\">PASSENGER ASSISTANCE SYSTEMS<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4333\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/passenger-assistant\/\" class=\"elementor-sub-item\">PASSENGER ASSISTANT<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5797\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/infopoint\/\" class=\"elementor-sub-item\">INFOPOINT<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5799\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/video-concierge\/\" class=\"elementor-sub-item\">VIDEO CONCIERGE<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5800\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/location-based-services\/\" class=\"elementor-sub-item\">LOCATION BASED SERVICES<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5798\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/chatbot\/\" class=\"elementor-sub-item\">CHATBOT<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4338\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/lotalty-services\/\" class=\"elementor-sub-item\">LOYALTY SERVICES<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4339\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/airport-fidelity\/\" class=\"elementor-sub-item\">AIRPORT FIDELITY<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4340\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/crm\/\" class=\"elementor-sub-item\">CRM CONNECTORS<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4341\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/sales-analysis\/\" class=\"elementor-sub-item\">SALES ANALYSIS<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4366\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/administration-financesofa-easyerp-oracle-applications-cofin-e-business-suite\/\" class=\"elementor-item\">ADMINISTRATION &#038; FINANCE<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4343\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/sofa\/\" class=\"elementor-sub-item\">SOFA<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4344\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/erp-oracle-applications-e-business-suite\/\" class=\"elementor-sub-item\">ERP<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4296\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/about\/\" class=\"elementor-item\">ABOUT<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8040\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/governance\/\" class=\"elementor-sub-item\">GOVERNANCE<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8002\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/partnership-and-certification\/\" class=\"elementor-sub-item\">PARTNERSHIP AND CERTIFICATIONS<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8010\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/environmentalquality-policy\/\" class=\"elementor-sub-item\">INTEGRATED MANAGEMENT SYSTEM<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8032\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/model-231-and-code-of-ethics\/\" class=\"elementor-sub-item\">MODEL 231 AND CODE OF ETHICS<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-11764\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/whistleblowin\/\" class=\"elementor-sub-item\">WHISTLEBLOWING<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\" astm-search-menu is-menu is-dropdown menu-item\"><a href=\"#\" role=\"button\" aria-label=\"Search Icon Link\"><svg width=\"20\" height=\"20\" class=\"search-icon\" role=\"img\" viewBox=\"2 9 20 5\" focusable=\"false\" aria-label=\"Search\">\n\t\t\t\t\t\t<path class=\"search-icon-path\" d=\"M15.5 14h-.79l-.28-.27C15.41 12.59 16 11.11 16 9.5 16 5.91 13.09 3 9.5 3S3 5.91 3 9.5 5.91 16 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z\"><\/path><\/svg><\/a><form  class=\"is-search-form is-form-style is-form-style-3 is-form-id-4514 \" action=\"https:\/\/softwaredesign.aero\/\" method=\"get\" role=\"search\" ><label for=\"is-search-input-4514\"><span class=\"is-screen-reader-text\">Search for:<\/span><input  type=\"search\" id=\"is-search-input-4514\" name=\"s\" value=\"\" class=\"is-search-input\" placeholder=\"Search here...\" autocomplete=off \/><\/label><button type=\"submit\" class=\"is-search-submit\"><span class=\"is-screen-reader-text\">Search Button<\/span><span class=\"is-search-icon\"><svg focusable=\"false\" aria-label=\"Search\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24px\"><path d=\"M15.5 14h-.79l-.28-.27C15.41 12.59 16 11.11 16 9.5 16 5.91 13.09 3 9.5 3S3 5.91 3 9.5 5.91 16 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z\"><\/path><\/svg><\/span><\/button><\/form><\/li><\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-90fc13b\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-444\"><a href=\"https:\/\/softwaredesign.aero\/\" title=\"\t\t\t\t\t\t\" class=\"elementor-item\" tabindex=\"-1\">HOME<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1371\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/airport-operations\/\" class=\"elementor-item\" tabindex=\"-1\">AIRPORT OPERATIONS<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10152\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/aosnice-framework\/\" class=\"elementor-sub-item\" tabindex=\"-1\">AOSNICE FRAMEWORK<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4298\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/staff-planning-ramp-manaagement\/\" class=\"elementor-sub-item\" tabindex=\"-1\">STAFF PLANNING &#038; RAMP MANAGEMENT<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4299\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/resource-brain-human-resources\/\" class=\"elementor-sub-item\" tabindex=\"-1\">RESOURCE BRAIN HUMAN RESOURCES<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4300\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/resource-tracer\/\" class=\"elementor-sub-item\" tabindex=\"-1\">RESOURCE TRACER<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4302\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/airport-facilities-planning\/\" class=\"elementor-sub-item\" tabindex=\"-1\">AIRPORT FACILITIES PLANNING<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4303\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/resource-brain-fixed-resources\/\" class=\"elementor-sub-item\" tabindex=\"-1\">RESOURCE BRAIN FIXED RESOURCES<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4306\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/collaborative-flight-management\/\" class=\"elementor-sub-item\" tabindex=\"-1\">COLLABORATIVE FLIGHT MANAGEMENT<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4310\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/airport-traffic-manager\/\" class=\"elementor-sub-item\" tabindex=\"-1\">AIRPORT TRAFFIC MANAGER<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4311\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/ramp-monitor\/\" class=\"elementor-sub-item\" tabindex=\"-1\">RAMP MONITOR<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4312\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/xmessage\/\" class=\"elementor-sub-item\" tabindex=\"-1\">XMESSAGE<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4307\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/cdm-orchestrator\/\" class=\"elementor-sub-item\" tabindex=\"-1\">CDM Orchestrator<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4309\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/skyslot\/\" class=\"elementor-sub-item\" tabindex=\"-1\">SKYSLOT<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4313\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/multichannel-information-services\/\" class=\"elementor-sub-item\" tabindex=\"-1\">MULTICHANNEL INFORMATION SERVICES<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4314\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/find\/\" class=\"elementor-sub-item\" tabindex=\"-1\">FIND<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4315\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/flywindows\/\" class=\"elementor-sub-item\" tabindex=\"-1\">FLYWINDOW<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4316\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/notes-manager\/\" class=\"elementor-sub-item\" tabindex=\"-1\">NOTES MANAGER<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4317\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/airportvoice\/\" class=\"elementor-sub-item\" tabindex=\"-1\">AIRPORTVOICE<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9216\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/energymanager\/\" class=\"elementor-sub-item\" tabindex=\"-1\">ENERGY MANAGER<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4318\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/digital-safety-security\/\" class=\"elementor-sub-item\" tabindex=\"-1\">DIGITAL SAFETY &#038; SECURITY<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4319\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/digieyes\/\" class=\"elementor-sub-item\" tabindex=\"-1\">DigiEyes<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4320\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/sca\/\" class=\"elementor-sub-item\" tabindex=\"-1\">S.C.A.<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4321\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/pbm\/\" class=\"elementor-sub-item\" tabindex=\"-1\">PBM<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4322\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/site-controller\/\" class=\"elementor-sub-item\" tabindex=\"-1\">SITE CONTROLLER<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4323\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/security-supervisor\/\" class=\"elementor-sub-item\" tabindex=\"-1\">SECURITY SUPERVISOR<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4325\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/airportflow\/\" class=\"elementor-sub-item\" tabindex=\"-1\">AIRPORTFLOW<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4324\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/airport-flow-the-complete-solution-2\/\" class=\"elementor-sub-item\" tabindex=\"-1\">AIRPORT FLOW<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4326\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/aircom-2\/\" class=\"elementor-sub-item\" tabindex=\"-1\">STAFFUP<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1237\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/airport-business-intelligence\/\" class=\"elementor-sub-item\" tabindex=\"-1\">AIRPORT BUSINESS INTELLIGENCE<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4297\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/prodotto-abi\/\" class=\"elementor-sub-item\" tabindex=\"-1\">ABI<\/a><\/li>\n\t<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-1167\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/non-aeronautical-business\/\" class=\"elementor-item\" tabindex=\"-1\">NON AERONAUTICAL BUSINESS<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10197\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/aosnice-framework-nab\/\" class=\"elementor-sub-item\" tabindex=\"-1\">AOSNICE FRAMEWORK NAB<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4327\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/sales-support-system\/\" class=\"elementor-sub-item\" tabindex=\"-1\">SALES SUPPORT SYSTEM<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4328\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/shopview\/\" class=\"elementor-sub-item\" tabindex=\"-1\">SHOP VIEW<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4329\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/parking-discount-engine\/\" class=\"elementor-sub-item\" tabindex=\"-1\">PARKING DISCOUNT ENGINE<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4330\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/ancillary-service-totem\/\" class=\"elementor-sub-item\" tabindex=\"-1\">ANCILLARY SERVICE TOTEM<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4331\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/fly-commerce\/\" class=\"elementor-sub-item\" tabindex=\"-1\">FLYCOMMERCE<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4332\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/passenger-assistance-system\/\" class=\"elementor-sub-item\" tabindex=\"-1\">PASSENGER ASSISTANCE SYSTEMS<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4333\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/passenger-assistant\/\" class=\"elementor-sub-item\" tabindex=\"-1\">PASSENGER ASSISTANT<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5797\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/infopoint\/\" class=\"elementor-sub-item\" tabindex=\"-1\">INFOPOINT<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5799\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/video-concierge\/\" class=\"elementor-sub-item\" tabindex=\"-1\">VIDEO CONCIERGE<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5800\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/location-based-services\/\" class=\"elementor-sub-item\" tabindex=\"-1\">LOCATION BASED SERVICES<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5798\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/chatbot\/\" class=\"elementor-sub-item\" tabindex=\"-1\">CHATBOT<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4338\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/lotalty-services\/\" class=\"elementor-sub-item\" tabindex=\"-1\">LOYALTY SERVICES<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4339\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/airport-fidelity\/\" class=\"elementor-sub-item\" tabindex=\"-1\">AIRPORT FIDELITY<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4340\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/crm\/\" class=\"elementor-sub-item\" tabindex=\"-1\">CRM CONNECTORS<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4341\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/sales-analysis\/\" class=\"elementor-sub-item\" tabindex=\"-1\">SALES ANALYSIS<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4366\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/administration-financesofa-easyerp-oracle-applications-cofin-e-business-suite\/\" class=\"elementor-item\" tabindex=\"-1\">ADMINISTRATION &#038; FINANCE<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4343\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/sofa\/\" class=\"elementor-sub-item\" tabindex=\"-1\">SOFA<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4344\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/erp-oracle-applications-e-business-suite\/\" class=\"elementor-sub-item\" tabindex=\"-1\">ERP<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-4296\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/about\/\" class=\"elementor-item\" tabindex=\"-1\">ABOUT<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8040\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/governance\/\" class=\"elementor-sub-item\" tabindex=\"-1\">GOVERNANCE<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8002\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/partnership-and-certification\/\" class=\"elementor-sub-item\" tabindex=\"-1\">PARTNERSHIP AND CERTIFICATIONS<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8010\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/environmentalquality-policy\/\" class=\"elementor-sub-item\" tabindex=\"-1\">INTEGRATED MANAGEMENT SYSTEM<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8032\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/model-231-and-code-of-ethics\/\" class=\"elementor-sub-item\" tabindex=\"-1\">MODEL 231 AND CODE OF ETHICS<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-11764\"><a href=\"https:\/\/softwaredesign.aero\/index.php\/whistleblowin\/\" class=\"elementor-sub-item\" tabindex=\"-1\">WHISTLEBLOWING<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\" astm-search-menu is-menu is-dropdown menu-item\"><a href=\"#\" role=\"button\" aria-label=\"Search Icon Link\"><svg width=\"20\" height=\"20\" class=\"search-icon\" role=\"img\" viewBox=\"2 9 20 5\" focusable=\"false\" aria-label=\"Search\">\n\t\t\t\t\t\t<path class=\"search-icon-path\" d=\"M15.5 14h-.79l-.28-.27C15.41 12.59 16 11.11 16 9.5 16 5.91 13.09 3 9.5 3S3 5.91 3 9.5 5.91 16 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z\"><\/path><\/svg><\/a><form  class=\"is-search-form is-form-style is-form-style-3 is-form-id-4514 \" action=\"https:\/\/softwaredesign.aero\/\" method=\"get\" role=\"search\" ><label for=\"is-search-input-4514\"><span class=\"is-screen-reader-text\">Search for:<\/span><input  type=\"search\" id=\"is-search-input-4514\" name=\"s\" value=\"\" class=\"is-search-input\" placeholder=\"Search here...\" autocomplete=off \/><\/label><button type=\"submit\" class=\"is-search-submit\"><span class=\"is-screen-reader-text\">Search Button<\/span><span class=\"is-search-icon\"><svg focusable=\"false\" aria-label=\"Search\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24px\"><path d=\"M15.5 14h-.79l-.28-.27C15.41 12.59 16 11.11 16 9.5 16 5.91 13.09 3 9.5 3S3 5.91 3 9.5 5.91 16 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z\"><\/path><\/svg><\/span><\/button><\/form><\/li><\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-994fcfb elementor-section-full_width elementor-hidden-phone elementor-section-height-default elementor-section-height-default\" data-id=\"994fcfb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-15dc662\" data-id=\"15dc662\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d5c438c elementor-widget__width-inherit elementor--h-position-center elementor--v-position-middle elementor-pagination-position-inside elementor-widget elementor-widget-slides\" data-id=\"d5c438c\" data-element_type=\"widget\" data-settings=\"{&quot;navigation&quot;:&quot;dots&quot;,&quot;transition&quot;:&quot;fade&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;transition_speed&quot;:500}\" data-widget_type=\"slides.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-slides-wrapper elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\" dir=\"ltr\" data-animation=\"fadeInUp\">\n\t\t\t\t<div class=\"swiper-wrapper elementor-slides\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-d40c64e swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><div class=\"elementor-slide-heading\">TECHNICAL SUPPORT<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1df23b3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1df23b3\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c4a657\" data-id=\"3c4a657\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-10fe78f elementor-widget elementor-widget-text-editor\" data-id=\"10fe78f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><div><div><div><div><p><br \/>Software Design is able to provide global turnkey solutions through the provision of the following services supplied with AOSnice products:<\/p><ul><li>Remote Maintenance. Includes the release of new releases following the removal of anomalies or the inclusion of new features.<\/li><li>Maintenance also covers the warranty that accompanies the product during the initial sales phase. Software Design normally perform routine maintenance operations remotely waiting for the availability to grant direct access to the systems by the end user.<\/li><li>Training. Each system installed in an airport is accompanied by training sessions, both theoretical and practical, which provide users with all the information necessary to efficiently use the released systems.<\/li><li>24\/7 Help Desk. It is a second level of help desk aimed at supporting airport operators. The Help Desk can be active 7 days a week, 24 hours a day and 365 days a year in both Italian and English.<\/li><li>System Integration. Software Design technicians can provide a mature experience in terms of system integration in the following areas: wireless solutions, CRM and ERP, ebusiness, etc.<\/li><li>AOSnice Certification. Software Design provides a specialized certification service for software producers or end customers who intend to certify their solutions within the AOSnice platform.<\/li><li>Outsourcing. Software Design proposes itself as a win-to-win partner for ambitious projects by providing global or specialized outsourcing services for individual areas of intervention regulated by Service Level Agreements that have been agreed, tracked and verified on an ongoing basis.<\/li><li>ASP delivery: centralized delivery of AOSnice application services through a specialized center for the transportation industry world.<\/li><\/ul><p><strong>Managed Service Provider<\/strong><\/p><p>Managed Service Provide is a service based on innovation processes applied to the entire company value chain, thanks to the know-how acquired in highly complex markets and sectors, including Transport, Energy and Industry.<br \/>Our services include a complete offer, from design to consulting, from implementation to outsourcing, from assistance to training, with the aim of providing our customers with top-quality IT services, guaranteeing continuity and stability.<br \/>Here is an excerpt from our catalog of services:<img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-medium wp-image-4173\" src=\"https:\/\/softwaredesign.aero\/wp-content\/uploads\/2020\/07\/05d5521d-210f-4f2a-970a-3247c9432613-300x175.jpg\" alt=\"\" width=\"300\" height=\"175\" srcset=\"https:\/\/softwaredesign.aero\/wp-content\/uploads\/2020\/07\/05d5521d-210f-4f2a-970a-3247c9432613-300x175.jpg 300w, https:\/\/softwaredesign.aero\/wp-content\/uploads\/2020\/07\/05d5521d-210f-4f2a-970a-3247c9432613.jpg 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><br \/><strong>SAP MSP<\/strong><\/p><ul><li>Migration projects<\/li><li>Provision of landscape in private cloud at our infrastructures<\/li><li>First and second level support<\/li><\/ul><p><strong>MSP Infrastructure<\/strong><\/p><ul><li>Continuous and automatic monitoring<\/li><li>Capacity planning<\/li><li>Performance Log &amp; Analysis<\/li><\/ul><p><strong>Oracle E-Business Suite MSP<\/strong><\/p><ul><li><strong>Oracle Financials Competency Center, also COFIN<\/strong><\/li><li>Provision of landscape in private cloud<\/li><li>First and second level support<\/li><li>Migration projects<\/li><\/ul><p><strong>DBA MSP, commercial and open source engines<\/strong><\/p><ul><li>Licensing compliance and cost optimization<\/li><li>Replication or saving online and without interruptions<\/li><li>Security, Audit and user management<\/li><\/ul><p><strong>Event MSP<\/strong><\/p><ul><li>Timely urging to suppliers<\/li><li>Notification and reporting of actions taken<\/li><li>Escalation towards the user for timely management on the business side<\/li><\/ul><p><strong>Application Management<\/strong><\/p><ul><li>SPOC for standard or tailor made applications<\/li><li>Generation of deliverables and version control (also of the sources and of the DB objects)<\/li><li>Proactive management in relations with third parties for evolutionary and corrective maintenance<\/li><\/ul><p><strong>In all our solutions<\/strong><\/p><ul><li>Management of services according to ITIL best practices<\/li><li>Presidium 7x16x365<\/li><li>Availability 7x24x365<\/li><li>Continuous monitoring of infrastructures and services<\/li><li>Completely redundant infrastructure with two server farms in very high security sites<\/li><\/ul><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d4d002 elementor-section-full_width elementor-section-height-min-height elementor-section-content-middle elementor-section-height-default elementor-section-items-middle\" data-id=\"6d4d002\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eb5d32d\" data-id=\"eb5d32d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8a99134 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8a99134\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7f358c7\" data-id=\"7f358c7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4822804 elementor-widget elementor-widget-image\" data-id=\"4822804\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"198\" height=\"25\" src=\"https:\/\/softwaredesign.aero\/wp-content\/uploads\/2020\/06\/sita_company.png\" class=\"attachment-large size-large wp-image-675\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-383a035\" data-id=\"383a035\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69ba7c8 elementor-widget elementor-widget-image\" data-id=\"69ba7c8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/www.sita.aero\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"44\" src=\"https:\/\/softwaredesign.aero\/wp-content\/uploads\/2020\/06\/icona_piu.png\" class=\"attachment-large size-large wp-image-638\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>TECHNICAL SUPPORT Software Design is able to provide global turnkey solutions through the provision of the following services supplied with AOSnice products: Remote Maintenance. Includes the release of new releases following the removal of anomalies or the inclusion of new features. Maintenance also covers the warranty that accompanies the product during the initial sales phase. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/pagebuilder.php","meta":{"zakra_sidebar_layout":"stretched","zakra_remove_content_margin":false,"zakra_sidebar":"customizer","zakra_transparent_header":"customizer","zakra_logo":0,"zakra_main_header_style":"default","zakra_menu_item_color":"","zakra_menu_item_hover_color":"","zakra_menu_item_active_color":"","zakra_menu_active_style":"","zakra_page_header":true,"footnotes":""},"class_list":["post-4113","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>TECHNICAL SUPPORT - Software Design srl<\/title>\n<meta name=\"description\" content=\"ERP,SOFA, EASYERP, ORACLE APPLICATIONS, COFIN, E-BUSINESS SUITE\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/softwaredesign.aero\/index.php\/techinical-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TECHNICAL SUPPORT - 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