The improvement of the quality and effectiveness of airport services dedicated to the distribution of information is a key factor to leverage passenger experience and simplify travelling. This can be achieved exploiting the power of a set of tools based on advanced ICT technologies, named MIS (Multichannel Information Services), addressed to the dissemination of information to passenger and staff  through a multichannel approach.

MIS solutions can integrate flight data together with other sources of information such as :

• Meteo data coming from official providers such as Epson Meteo
• Special information regarding courtesy messages, safety notes and alarms
• Multimedia advertising messages

At an airport, the orientation of the passenger is a fundamental element to ensure a high quality perception of the services offered and ensure a feeling of relaxation and comfort. Passengers, in fact, need to be guided with precise and unambiguous information about your flight and the routes you must take to reach the checkpoint rather than the boarding gate or baggage claim belt.
Therefore, in order to cope with an increasingly demanding airport community, the Multichannel Information Services family has been designed, the multi-channel modular system for public and staff reporting that, in addition to managing the Display Units located in the various airport areas , is able to provide information through a plurality of channels.